Terms of Service

Effective Date: 14 November 2026
Website: https://www.zentablespace.beauty
Operator: A&X WINDOWS PTY LTD

Welcome to ZENTABLE SPACE. These Terms of Service govern access to and use of our website and the purchase of products offered through it, including storage boxes, rubbish bags, hooks and related household organisation products.

By browsing our website, placing an order or using our online services, you agree to comply with these terms, subject always to any rights that cannot lawfully be excluded under Australian law.

Please read these terms carefully before making a purchase. If you do not agree with them, you should not use the website or proceed with an order.

1. About ZENTABLE SPACE

ZENTABLE SPACE is an online retail website operated by:

A&X WINDOWS PTY LTD
86A Ely St, Revesby NSW 2212, Australia
Customer service email: [email protected]

References in these terms to "we", "us" or "our" mean A&X WINDOWS PTY LTD. References to "you" or "customer" mean any person who accesses the website or purchases products through it.

2. Eligibility and Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights of others or the proper operation of the website.

You must not:

• Use the website for fraudulent or misleading activities.

• Submit false or inaccurate order information.

• Attempt to interfere with website security or functionality.

• Introduce malicious code, viruses or harmful software.

• Copy, reproduce or exploit website content for unauthorised commercial purposes.

• Use automated systems to disrupt the website or collect information without permission.

• Engage in conduct that violates applicable Australian law.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, to the extent permitted by law.

3. Product Information and Descriptions

We aim to present our products accurately and clearly. Product pages may contain descriptions, photographs, dimensions, materials, colours, quantities, usage information and other specifications.

Our product range may include:

• Storage boxes for household organisation.

• Rubbish bags for everyday waste collection.

• Hooks for hanging and organising suitable household items.

Customers should review the product description, dimensions, intended use and any relevant limitations before purchasing.

Photographs are provided to illustrate product appearance and use. Actual colours or visual details may vary slightly due to lighting, screen settings, photography or manufacturing variations. Such variations do not excuse a product that materially differs from its description or fails to meet applicable consumer guarantees.

We may correct genuine typographical errors or update product information where necessary. We will not use such corrections to mislead customers or avoid our legal responsibilities.

4. Product Suitability and Safe Use

Customers are responsible for reviewing product specifications and considering whether an item is suitable for the intended environment and use.

Storage boxes: Check the stated dimensions, capacity and material information before use. Do not exceed any stated load limit. Avoid placing storage boxes in locations where they may obstruct walkways, emergency exits or access to essential equipment.

Rubbish bags: Select a suitable size and strength for the intended waste. Do not use ordinary rubbish bags for hazardous, hot, sharp or regulated materials unless the product is expressly designed and labelled for that purpose. Keep plastic bags away from babies and young children because they can present a suffocation risk.

Hooks: Follow any supplied installation instructions and observe stated weight limits. Confirm that the mounting surface is appropriate before installation. Do not rely on a hook to support a person, a safety-critical load or an item heavier than its stated capacity.

Product instructions, warnings and labels should always be followed. Nothing in this section limits our responsibility for products that are unsafe or fail to meet applicable legal standards.

5. Pricing and Currency

Product prices and delivery charges will be displayed on the website or at checkout.

Our stated shipping arrangement is:

• Orders of USD $10 or more qualify for free shipping.

• Orders below USD $10 incur a shipping charge of USD $5.99.

The applicable price and currency will be shown during checkout before the customer confirms payment. If a payment provider or bank converts a transaction into another currency, its exchange rate and fees may apply.

We will not intentionally conceal mandatory charges or misrepresent the total price payable.

Where a genuine pricing or listing error occurs, we will take reasonable steps to address it transparently and in accordance with applicable law. If an order cannot be honoured at the displayed price, we will contact the customer and provide an appropriate option, including cancellation and refund where applicable.

6. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products under the terms displayed at checkout.

An order confirmation email acknowledges that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review an order where:

• A product is unavailable.

• Payment cannot be authorised.

• Delivery details are incomplete or inconsistent.

• A suspected fraudulent or unauthorised transaction is identified.

• A genuine product or pricing error has occurred.

If we cannot fulfil an order, we will take reasonable steps to notify you and arrange any refund that is due.

We will not rely on this clause to avoid statutory obligations or to unfairly cancel a valid consumer transaction.

7. Payment

Payment must be completed through the payment methods made available at checkout.

You confirm that:

• You are authorised to use the selected payment method.

• The information supplied is accurate and complete.

• You have reviewed the order details and total amount before submitting payment.

Payment processing may be handled by third-party payment providers. Their systems and terms may apply to the payment transaction.

We do not intend to retain complete payment card security details on our own website systems.

8. Shipping and Delivery

We aim to prepare and dispatch orders within the processing period communicated on the website or at checkout.

Delivery estimates are provided as a guide and may be affected by carrier capacity, weather, public holidays, remote delivery locations or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. If an address is incorrect, incomplete or inaccessible, delivery may be delayed or additional arrangements may be necessary.

For more information, please read our Shipping Policy.

Nothing in these terms excludes any remedy available where goods are not delivered within the time required by law or within an agreed reasonable timeframe.

9. Returns, Refunds and Consumer Guarantees

Our Return and Refund Policy explains the process for requesting a return, replacement or refund.

In addition to any voluntary change-of-mind arrangements we offer, customers are entitled to applicable consumer guarantees under the Australian Consumer Law.

These guarantees may apply where products:

• Are not of acceptable quality.

• Are not fit for their ordinary or disclosed particular purpose.

• Do not match their description or sample.

• Fail to comply with another applicable consumer guarantee.

The remedy available depends on the circumstances and whether the failure is major or minor.

No term on this website is intended to exclude, restrict or modify a consumer guarantee or remedy that cannot lawfully be excluded, restricted or modified.

10. Intellectual Property

Unless otherwise stated, website content, including text, photographs, graphics, logos, page layouts and original design elements, is owned by or licensed to the website operator.

You may view and use website content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish or commercially exploit website content without prior written permission, except where permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

11. Customer Communications and Submissions

If you send us a product review, suggestion, enquiry or other content, you must ensure that it is lawful and does not infringe another person's rights.

You must not submit content that is fraudulent, defamatory, threatening, discriminatory, misleading or otherwise unlawful.

We may use information you provide to respond to your enquiry, administer your order or improve customer service. Personal information will be handled in accordance with our Privacy Policy.

Nothing in this section gives us ownership of your personal information or removes any rights you have under applicable law.

12. Third-Party Services and Links

Our website may rely on external services for payment processing, website hosting, analytics, delivery or other operational functions.

Links to external websites are provided for convenience. We do not control every aspect of third-party websites and are not responsible for their independent content, security or privacy practices.

Your use of third-party services may be subject to separate terms and policies.

13. Website Availability and Maintenance

We aim to keep our website accessible and functional. However, uninterrupted availability cannot be guaranteed.

Access may occasionally be affected by:

• Scheduled maintenance.

• Software or hosting interruptions.

• Network failures.

• Security incidents.

• Technical faults.

• Events beyond our reasonable control.

We may update, suspend or modify website features where reasonably necessary for maintenance, security or business operations, subject to applicable law.

14. Limitation of Liability

To the extent permitted by law, we are not responsible for loss caused solely by a customer's misuse of a product, failure to follow clear safety instructions, unauthorised modification or use outside the product's stated purpose.

Nothing in these terms excludes or limits liability for:

• Consumer guarantees that cannot lawfully be excluded.

• Remedies available under the Australian Consumer Law.

• Fraudulent or misleading conduct where liability cannot lawfully be excluded.

• Any other liability that cannot legally be limited.

Where the law permits a limitation, it will apply only to the extent that it is reasonable and legally enforceable.

15. Events Outside Our Control

We are not responsible for delays or interruptions caused by circumstances beyond our reasonable control, such as severe weather, natural disasters, transport disruptions, industrial action, public emergencies, government restrictions or widespread technology outages.

We will take reasonable steps to communicate material fulfilment delays and consider available solutions.

This clause does not remove any refund, cancellation or other rights that may apply under consumer law.

16. Governing Law and Jurisdiction

These terms are governed by the laws of New South Wales and the applicable Commonwealth laws of Australia.

The parties submit to the courts and tribunals of New South Wales and any other courts or tribunals with jurisdiction under applicable law.

Nothing in this clause prevents a consumer from exercising a right to bring a claim in another forum where that right is provided by law.

17. Changes to These Terms

We may update these terms to reflect changes to our products, website functions, business operations or legal requirements.

The current version will be published on this page with an updated effective date.

Changes will not retrospectively remove rights that have already accrued or rights that cannot lawfully be excluded.

18. Contact Us

For questions about these terms, orders or website services, contact:

A&X WINDOWS PTY LTD
Attn: Shauna Malone
86A Ely St, Revesby NSW 2212, Australia
Email: [email protected]
Website: https://www.zentablespace.beauty

Thank you for visiting ZENTABLE SPACE. We appreciate your business and aim to provide a clear, dependable and straightforward online shopping experience.